Cancellation of a booking can be requested at any time based on the type of booking made, the relative rates and offers chosen.

The cancellation request is made by sending the form on this page.

Depending on the type of booking and the related conditions, cancellation may generate a refund through the issuing of a Voucher as indicated on the “Voucher” page.

Within 72 hours of the cancellation request, we will send you a communication with the outcome of the request and with the Voucher information if applicable.