Frequently Asked Questions
Here are a few of the questions we get the most. If you don’t see what’s on your mind, reach out to us anytime.
The house is not equipped with air conditioning in all rooms. Depending on the stay package you purchased, it may be present. However, there are air fans.
Yes, the house has a heating system in all rooms.
Yes, you will find the essentials such as sheets, blankets, towels, toilet paper and soap.
They are usually not allowed, but if you have an animal friend that you want to bring with you, contact us to check if it is possible to accommodate him with you.
Yes, we ask guests who intend to stay with animals a surcharge to cover more thorough cleaning. Further details are available in the Guide section on the “Rates and conditions” page by clicking here.
Certainly, a stay with us is especially suitable for families with children given the large space available both inside the house and outside. If you have special needs, contact us at any time.
Health and hygiene laws and rules do not allow smoking in the home.
For emergencies or faults, refer to the contacts indicated in the Guides section on the “Useful Numbers” page by clicking here.
The car can be parked in the large car park inside the fenced property and in front of the house for maximum safety and convenience. Further details are available in the Guide section on the “Rates and conditions” page by clicking here.
All the information to access the property and enter the house is available in the Guides section on the “Access instructions” page by clicking here.
The running water supplied by the local aqueduct is drinkable and always available to be consumed at will by our guests, who we ask not to waste it as it is a precious commodity, especially in hot periods.
The entire house is subjected to cleaning and sanitization with non-chemical products before each booking to ensure maximum hygiene and safety for our guests.
In the Guides section you can consult the page “Where can I find it nearby?” by clicking here and you can consult the “Where to eat and drink” page by clicking here.
Yes. WiFi is available in the house and you can find the access credentials in the Guides section on the “Wi-Fi and Internet” page by clicking here.
In the Guides section you can consult the page “Where can I find it nearby?” by clicking here and you can consult the “Where to eat and drink” page by clicking here.
There are external security cameras always active for guest safety and property protection, but there are none inside the house for privacy reasons.
Like all houses of the past, the livable part of the house is located on the first floor accessible via a flight of stairs and for this reason the house is currently not suitable for people with serious motor disabilities.
Our native language is Italian, but we also comfortably use English.
You can book directly from the site by choosing the most convenient dates for you, or if you have special needs we recommend you contact us directly from the contact page at any time.
The “check-in” arrival time is between 5pm and 7pm and the “check-out” departure time is strictly by 10 am on the day of departure. More information is available in the Guides section on the “Rates and conditions” page by clicking here.
It depends on the time of year. You can see it directly when checking availability if there is a minimum number of nights. If you prefer you can contact us at any time.
All the information to reach the accommodation can be found in the Guides section on the “Directions to get there” page by clicking here.
Yes of course, you can cancel according to our cancellation policy which varies depending on the type of booking you have made. Once you have selected the type of booking and before payment, you will be provided with the cancellation policy in detail. In any case you can contact us at any time.
You can modify your booking according to our modification policy which varies depending on the type of booking you have made. Once you have selected the type of booking and before payment, you will be provided with the modification policy in detail. In any case you can contact us at any time.